Hello,
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Thank you for contacting Microsoft Community.
Regret the inconvenience you have experienced.
Are you able to play then using some other player?
Did you get any error message while playing them?
- Oct 02, 2019 Windows 10 media player won't play mpg video files. Click the Player tab, and then click to select the Download codecs automatically check box under Automatic updates, if the check box is not already selected. After you complete this procedure, try to play the file again. If the audio or video portion of the file is still missing.
- Our website provides a free download of Free MPEG Player 1.0.0.1. Our built-in antivirus checked this download and rated it as 100% safe. Free MPEG Player lies within Multimedia Tools, more precisely Players. This free program was originally developed by Free Converting.
Did you made any changes on your PC?
Before you come up with the above information, please try to run built in Windows Media Player Settings troubleshooter and see if helps.
* Press Windows Key then type ‘troubleshoot’ and select same from the list.
* Select “View all” on the left panel and run “Windows Media Player Settings” troubleshooter from the list and see if it works.
* Click on “Advanced” and then click on “Apply repair automatically”.
* Click “Next” and follow the on-screen instructions to complete the troubleshooting process. Now see if it works fine.
Sometimes, windows Media Player may not be able to play a portion of content that you select because that content requires a codec that either could not be downloaded to your computer, or is not supported by Windows Media Player. By default, Windows Media Player downloads codecs automatically when you need them to play a file.
To enable automatic download of codecs:
In Windows Media Player, click Tools, and then click Options.
Click the Player tab, and then click to select the Download codecs automatically check box under Automatic updates, if the check box is not already selected.
Click OK.
After you complete this procedure, try to play the file again. If the audio or video portion of the file is still missing, the file may require a codec that is not supported by Windows Media Player.
Keep us posted if you require further assistance.